Payment & Cancellation Policies

Payment Policies for Raissayame.com

At Raissa Yame, we aim to provide a secure and seamless payment experience for all our customers. Here, you will find detailed information about our payment policies and procedures.

Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Payments: PayPal, Apple Pay, Google Pay
  • Other Methods: Raissa Yame Gift Cards

Payment Security

We prioritize the security of your payment information. All transactions are processed through secure payment gateways with encryption to protect your data. We do not store any credit card information on our servers.

Currency

  • Pricing: All product prices are listed in USD.
  • Checkout: Prices are displayed in your selected local currency at checkout for convenience. Final charges will be processed in USD.

Coupons and Discounts

  • Usage: Only one coupon or discount code can be applied per order.
  • Subtotal Calculation: Discounts and coupons may affect the subtotal calculation for eligibility for promotions such as free shipping.

Payment Issues

If you encounter any issues during the payment process, please ensure the following:

  • Correct Information: Double-check that all payment details are entered correctly.
  • Sufficient Funds: Verify that there are sufficient funds or credit available in your payment method.
  • Bank Verification: Some transactions may require additional verification from your bank.

If problems persist, please contact our customer service team for assistance.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order details and receipt. If you do not receive this email, please check your spam/junk folder or contact customer service.

Taxes and Duties

  • Domestic Orders: Applicable taxes are calculated at checkout based on your shipping address.
  • International Orders: Duties and taxes vary by country/region of the shipping destination and are calculated at checkout. These charges are the responsibility of the customer.

Refunds and Credits

  • Refund Policy: Refunds are issued to the original payment method used at checkout. Please allow 5-10 business days for the refund to be processed and reflected in your account.
  • Store Credit: In certain cases, store credit may be issued instead of a refund. Store credit can be used for future purchases on Raissayame.com.

Fraud Prevention

To protect our customers and prevent fraudulent activities, we may perform additional verification or request further information before processing certain orders. This may include contacting you directly to verify your details.

Order Cancellations and Modifications

  • Cancellations: If you need to cancel your order, please contact customer service within 24 hours of placing your order. We will do our best to accommodate your request, but cancellations are not guaranteed once the order has been processed.
  • Modifications: To modify an order, contact customer service within 24 hours of placing your order. Provide your order number and the details of the modification request.

Contact Information

For any payment-related inquiries or issues, please reach out to our customer service team at: info@raissayame.com

We are committed to ensuring a smooth and secure payment experience for our customers. If you have any further questions or concerns regarding our payment policies, please do not hesitate to contact us.

Thank you for shopping with Raissa Yame!